Autumn Westphal

I understand that sometimes situations come up that require you to change your plans. If you must cancel or reschedule your appointment, please notify me at least 24 hours in advance. Cancellations and rescheduled appointments without 24 hours notice will incur a cancellation fee of 50% of the service price. Missed appointments (“no-shows”) will be charged 100% of the service price. This fee is non-refundable and can not be put toward any future services. Appointments booked within 24 hours of the scheduled appointment may be canceled or rescheduled no later than 4 hours prior to the scheduled appointment time without incurring a cancellation fee of 50% of the service total. I understand that you have a busy schedule, and allow a grace period of 10 minutes after your scheduled appointment time. If you are more than 10 minutes late to your appointment, we may need to reschedule or alter your appointment to accommodate your service(s). If I do not hear from you within 15 minutes after your scheduled appointment start time, your appointment will be considered a “no-show” and you will be charged 100% of the service total. After two “no-shows” you will be required to pay for any future services up front. If you have a standing appointment and cancel two or more times within a 60-day timeframe your standing appointments will be cancelled and you will need to schedule one appointment at a time in the future. By booking an appointment with me, you acknowledge that you have read and understand my booking, cancellation, and deposit policy and agree to be bound by the terms and conditions stated above.